Ticket Assurance

Get reimbursed up to 100% with Ticket Assurance or have the ability to move your ticket to another date, based on availability and fare price difference, for no additional change fee.

If you can’t attend this experience for any reason, such as, illness, airline delays, traffic accidents, or weather emergencies, you’ll be reimbursed for this purchase. Why assure your tickets? Ticket assurance protects your financial investment of the tickets including taxes and shipping costs (up to the amount of your total transaction cost less your assurance costs) should you not be able to attend for any reason.

Important Note for Classic Cable Cars

1. The VIP tour when cancelling requires 6 days or more prior to your schedule tour date.

2. Cancelling within the aforementioned 6 days prior to your scheduled tour date, ticket assurance does not cover the non-refundable costs of Alcatraz ferry and island access ($38.35 per ADULT, and $23.50 per CHILD).