- Phone: 844-922-2532
Pending availability, San Francisco Experience City Tour tickets can be purchased on the day of the tour by purchasing tickets from our tour guide at the tour’s scheduled pick-up location; however, advanced reservations are recommended.
Through Wednesday, February 28, 2018, check-in for all tours will take place at 2766 Taylor Street:
2766 Taylor Street (at Jefferson)
San Francisco, CA 94133
*** Across from the famous Fisherman’s Wharf sign ***
Starting on Thursday, March 1, 2018, tours will begin from the following locations:
Alcatraz VIP Early Access & Cable Car Sightseeing Tour:
Passengers will meet their tour guide right before Alcatraz’s Groups Sales Window at Pier 33 as you are entering Alcatraz Cruises’ grounds. See map below for exact location. Tour Guide will be wearing a bright orange jacket with the Hornblower Classic Cable Cars logo.
San Francisco Experience City Tour – Fisherman’s Wharf:
Passengers will meet their tour guide at the flag poles between Pier 35 and Embarcadero’s Public Park. See map below for exact location. Tour Guide will be wearing a bright orange jacket with the Hornblower Classic Cable Cars logo.
San Francisco Experience City Tour – Union Square:
Passengers will meet their tour guide at Hearts in San Francisco in Union Square, and very near the corner of Post Street and Powell Street. See map below for exact location. Tour Guide will be wearing a bright orange jacket with the Hornblower Classic Cable Cars logo.
We operate rain or shine. Roughly 12-14 guests on each Car can fit in the middle enclosed area and then the rest of the group in the front and rear open air sections are still covered by roof so normal rain is typically a non-issue. We also provide rain ponchos upon request. We always recommend dressing in layers year round in San Francisco for your comfort.
As we are vintage Cable Car vehicles, there are no seat belts on board. We recommend children of younger age stay seated on the lap of an adult, or between two adults. Children are the responsibility of the adult traveling with them at all times. Children must be accompanied by an adult.
Adult – 16+
Child – (5-15)
Toddler – (4 and under is free)
Unfortunately, we do not have adequate stroller storage on board our vehicles.
Yes, provided your animal is a registered service animal.
Our vintage Cable Cars are not equipped with wheelchair accessibility. Contact us if you need more information.
Passengers of Hornblower Classic Cable Cars tours acknowledge and agree to the Terms and Conditions set forth below as follows:
Hornblower Cable Cars, Inc. DBA Hornblower Classic Cable Cars (HCCC) is a full service, fully insured Transportation Company under the authority of the California Public Utilities Commission #0035895.
HCCC is not responsible for delays or changes in route caused by traffic conditions, accidents, breakdowns, construction, parades, and any other conditions beyond our control. For your safety, HCCC strongly advises our guests to stay seated while our vehicles are in motion. HCCC is not responsible for any items left on our Cable Cars or that are lost during your time on our Tours.
Tickets for the San Francisco Experience City Tour and Holiday Nights & Sights City Tour are refundable when a refund is requested at least 48 Hours prior to departure, less a 10% processing fee. There will be no refunds issued within 48 Hours of departure date. Tickets for the VIP Early Access to Alcatraz Tour are Non-Refundable once they are booked. Service-based refund requests must be made in writing within 30 days of the Tour date, and must include the ticket receipt or proof of purchase for that Tour. Refund requests will not be considered without an included ticket or proof of purchase.
We may at our discretion require any person to terminate their tour if we deem his/her conduct offensive or a nuisance to other passengers, or if behaving in such a way as to constitute a risk to his/her safety or the safety of other passengers, and we shall have no further liability. These conditions in all respects are governed by the laws of the United States of America and the State of California.